Introduction

At FinSmart UK, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial advisory services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the website after the date such revised Privacy Policy is posted.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the website includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and home address, that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website, such as requesting financial advice, downloading guides, or signing up for webinars. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the website.

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Create and manage your account.
• Compile anonymous statistical data and analysis for use internally.
• Deliver targeted advertising, newsletters, and other information regarding financial services to you.
• Email you regarding your account or financial advisory services.
• Enable user-to-user communications.
• Generate a personal profile about you to make future visits to the website more personalized.
• Increase the efficiency and operation of the website.
• Monitor and analyze usage and trends to improve your experience with the website.
• Notify you of updates to the website and our financial products.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Process payments and refunds.
• Request feedback and contact you about your use of the website.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the website, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, contributions or other content to the website, your posts may be viewed by all users and may be publicly distributed outside the website in perpetuity.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the website. These companies may use information about your visits to the website and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users' use of the website, determine the popularity of certain content and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Your Rights

Right to Access

You have the right to request information about the personal data we hold about you.

Right to Rectification

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Right to Erasure

You may request that we erase your personal data. We will comply with this request only where we are required to do so by applicable laws.

Right to Restriction of Processing

You may request that we restrict our processing of your personal data in certain circumstances.

Right to Object to Processing

You may request that we stop processing your personal data. Upon receiving the request, we will contact you and let you know if we are able to comply or if we have legitimate grounds to continue.

Right to Data Portability

You may request a copy of your personal data in a machine-readable format for transfer to another service provider.

How to Exercise Your Rights

To exercise your rights under GDPR or other applicable data protection laws, please contact us using the information provided in the "Contact Us" section below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

FinSmart UK
83 Victoria Avenue
Manchester, M9 0RD
United Kingdom
Phone: +44 8452 719 306
Email: privacy@finsmartuk.com

Last Updated

This Privacy Policy was last updated on March 1, 2025.